UNTYPICAL INSURANCE BROKERS.
Insurance brokers and claim management. Protecting Aussie businesses and mitigating losses since 2005.

Simply enter your address details in the Steadfast Coastal and River Flood Risk Tracker to discover the likelihood of your home or business flooding. We will not record your address nor will we make contact with you. This is a free public service.

Business Insurance

Business insurance protects and minimises businesses from losses, equipment damage or legal liability that potentially ruin your livelihood.

Personal & Lifestyle Insurance

Personal insurance forms cover that provides security to you and your family, including life, car, household and more!

Meet the Team

Get the personal touch the big corporations lack. We deal with each of our clients like we would a dear friend, so come see why we are so different from the rest.

Lodge a Claim

Take the pain out of settling an insurance claim and ensure you get what you’re entitled to. Specialising in planning, managing and monitoring the entire compensation process.

welcome to avoca

At Avoca, our mantra is “rewards with respect”. It’s the way we do business. By promoting trust and integrity above all else, we are able to forge longstanding relationships with our clients.
Our goal is to provide certainty and peace of mind to all our customers through the mitigation and handling of risk.

The secret to our success is our professional team. With decades of experience over a wealth of industries,  we are capable of providing unmatched proficiency and customer service.

Avoca is a proud contributor to the community, and upholds a commitment to a triple bottom line framework that emphasizes the importance of “People, Planet, and Profit.”
We are major sponsors of The Cycling Development Foundation Inc (CDF).  CDF is a not-for-profit incorporated Association created to provide a proven pathway for aspiring young people that wish to engage in cycling as a means of developing life skills and even a professional athlete status. 

Avoca are also long term supporters of the Hawaiian Ride for Youth initiative, a 700km ride from Albany to Perth.
Ride for Youth raises funds for Youth Focus, a local charity committed to the prevention of youth suicide, depression and self-harm. This cause is very special to our director Charles Elders who has been participating in the ride since it was founded and completed 18 rides since! In 2025, we will be marking 20 years of business and partnership with Youth Focus!

Avoca Insurance Brokers are a member of the "Steadfast group", the largest insurance broker network in Australasia and NIBA (The National Insurance Brokers Association serves as the foremost representative organization for Australia's general insurance broking sector. Comprising over 400 member firms that collectively employ around 15,000 brokers, NIBA's membership encompasses large multinational insurance brokers, Australian broker networks, as well as small to medium-sized enterprises situated in both urban and regional locations throughout Australia.

 

Have any questions? Call for a quick chat!

Frequently Asked Questions

It is the amount to be paid for a contract of insurance or a policy to the insurance company.

Insured is the one who holds or owns the policy and insurer is the company that covered the insured.

This applies mainly for motor vehicle insurance policies. 

No claim bonus is a benefit for those who have not claimed insurance during the preceding year of cover. 

This will lower the premium on the following year.

Deductible or an EXCESS is a set amount that you have to pay from your pocket when making a claim. 

For example, if you have a deductible/excess of $500, and your total claim cost is $3,000, then you are responsible for paying for $500 and the remaining amount $2,500 will be covered by the insurance company